Sometimes quality is not much sought after as long as it is done on time and it looks good. Usually the price is quite very cheap. That is one reason people fall for stuff that are poor in quality. If you are going to use it for a time or two (almost disposable), then maybe that is all right. It is not the case, though, when you need it for several years and decades ahead like fluid tech parts which should be durable. The people behind should have the clients in mind. Having a 24-hour call-in service is really helpful especially when needed in the middle of the night.